Bassemiers is committed to quality & 100% customer satisfaction. If you are not satisfied with your purchase, we offer refunds of the purchase price to the original method of payment on eligible purchases.

In order to be eligible for a refund, items must be returned within 14 days of purchase or delivery. All items must be in original condition, undamaged, with store receipt, invoice, or proof of purchase.

The following items are not eligible for refunds:

• Special Orders
• Electrical Items
• Gift Cards
• Cooking Class Tickets

With your purchase of any product from the Site, you shall be provided with the product manufacturer’s warranty, if any. Bassemiers does not separately provide any warranty to any product purchased on the Site. Further, Bassemiers EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE as to all products sold on the Site.